Privacy Policy

At Sumitra Global Exim, we respect your privacy and are committed to protecting the personal information you provide to us through our website.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a Request a Quotation form.

1. Information We Collect

When you submit a quotation request, we may collect information such as:

• Your name
• Phone number
• Email address
• Company / business name, if provided
• Product requirements or enquiry details
• Any other information you choose to provide through the quotation form

We only collect information that is reasonably necessary to respond to your enquiry.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your quotation request
• Provide information about our grains, masalas, spices, and other products
• Contact you regarding your enquiry
• Prepare and send quotations
• Provide customer support
• Improve our website and services
• Comply with applicable legal requirements

We do not use your information for unrelated purposes without an appropriate legal basis or your consent where required.

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only where reasonably necessary to operate our business, respond to your enquiry, provide services, or comply with applicable law.

4. Data Security

We take reasonable measures to protect the personal information submitted through our website from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

5. Data Retention

We retain your information only for as long as reasonably necessary to respond to your enquiry, maintain business records, resolve disputes, or comply with applicable legal requirements.

6. Your Privacy Rights

Subject to applicable Indian law, you may contact us to request information about the personal data we hold about you, request correction of inaccurate information, or make other privacy-related requests.

You may contact us using the details provided below.

7. Third-Party Services

Our website may use third-party services such as website hosting, form-processing, email, analytics, or other technical services.

Where applicable, these services may process information according to their own privacy policies and applicable legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable laws.

Any updated version will be posted on this page with a revised Last Updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the information you have provided to us, please contact us:

• Business Name: Sumitra Global Exim
• Email: sales@sumitraglobal.com
• Phone: +91 93106-04534
• Address: Shop 36, Yadav Colony, Opp. Sector 15, Kaimri Road, Hisar, Haryana, India 125001

By using our website or submitting a quotation request, you acknowledge that you have read this Privacy Policy.